tag:blogger.com,1999:blog-20025184.post3468282005107157309..comments2024-03-14T22:24:12.866+08:00Comments on Life of a Lil Notti Monkey: Sky Bar, Traders HotelCHER-RYhttp://www.blogger.com/profile/08211590981694291420noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-20025184.post-24872204239296047182009-03-12T23:27:00.000+08:002009-03-12T23:27:00.000+08:00Paddy: Thank you for your concern and also for dro...Paddy: Thank you for your concern and also for dropping by here. It was certainly frustrating to receive such level of service from Traders.<BR/><BR/>I believe that you will continuously manage and train the team well especially with the high number of tourists in your bar. <BR/><BR/>Good Luck!CHER-RYhttps://www.blogger.com/profile/08211590981694291420noreply@blogger.comtag:blogger.com,1999:blog-20025184.post-32184296386032790052009-03-11T19:15:00.000+08:002009-03-11T19:15:00.000+08:00Dear Cher-ry, I am so sorry that you and your frie...Dear Cher-ry, <BR/><BR/>I am so sorry that you and your friends did not have smooth service at Sky Bar. As the person in charge of Sky Bar I can tell you that it really is a constant challenge to keep people satisfied regards seating. On weekend nights especially, the rush of people comes at 10.30 to 11.30 p.m. and many of those who do not have a booking still want to experience the view and have a good seat. We do our best to accommodate all of our walk-in customers and Hotel guests alike, but ultimately there are limited window seats at Sky Bar. <BR/><BR/>It is not my intention to bore you with details of the other challenges of producing high volumes of cocktails and training staff etc. However I will point out that customers may also approach the bar and order a drink directly from there. Sometimes at the busy period large numbers of people arrive at the same time and approach the bar to order a drink. This can cause a delay. We make the drinks queued according to the time that the order is taken. Sometimes there are mistakes like with your Gin and Tonic. Apologies. ..<BR/><BR/>Regardless, I know that you are dissatisfied and that is all that is important here. I want you to know that all of us at Sky Bar take your comments to heart. We really care about how you feel about the service. It is our primary mission to give good service and to delight our customers. We take it seriously. As a team is it a very big issue when we learn that we have failed customers such you and your friends. <BR/><BR/>Please do give us another chance. I will ask you to kindly contact me directly or in my absence ask for Linges . 03 23329888 <BR/><BR/>Paddy<BR/><BR/>Sky Bar Managerpaddymchughhttps://www.blogger.com/profile/05627872719312184645noreply@blogger.com